AdultVideos.com is the hosting platform for our studios to sell their premade and custom videos and/or memberships to their video collections. Because video purchases are digital in format and are immediately accessible after purchase, we do not provide refunds of deposited funds that have been processed for purchase of any digital product on our site or within our studios. However, we are happy to refund any money deposited into your account that has not been used for purchase of digital goods or services. It is the customer’s responsibility to verify his/her order, including duplicates, prior to purchasing videos or memberships from our studios. Please report any billing errors to billing@AdultVideos.com so that we can immediately address your issue. Any dispute with our bank will result in that individual being permanently banned from making purchases at our site and at any of our studios. Please note that we take abuse and fraud, including "friendly fraud" very seriously. Any person who willfully commits fraud against AdultVideos.com or any video store / model within AdultVideos.com will not receive a refund of any type. Fraud and abuse offenders will be banned from making any future purchases at our site and at any of our studios, and may be subjected to civil or criminal liability. Videos and other digital products purchased from AdultVideos.com or its studios cannot be swapped or traded. Credit will be issued for corrupted goods which cannot be opened by the customer and our staff and which are reported within 24 hours of purchase.
- Custodian of Records:
- Ron Davis
- c/o V Entertainment USA, Inc.
- 4465 W. Gandy Blvd., Suite 801
Tampa, FL 33611 USA
- Fax: (US) 1-800-420-3333